* FREE RETURNS LABEL*
included in your parcel will be a pre-paid Returns label to allow you to return any unwanted items completely free of charge via your local Post Office Counter within the UK
(UK ONLY - excludes all Airmail orders where postage is payable)
*Please note we do NOT accept Underwear or Socks back for either a refund or Exchange due to hygiene reasons
- Simply return any items* you are not 100% Satisfied with
Completely FREE OF CHARGE using the pre-paid label provided
and request either a refund or free exchange.
- *Please note that Regret for Hygiene reasons we are unable to accept returns of Underwear / Socks
- All items will be checked to ensure they are returned unworn, still have all labels intact, and
free of cigarette smoke / pet hair / stains
- Regret we are be unable to refund for any itemsreturned that are not suitable for general re-sale
- We send out exchange items Post Free within the UK
- excludes all Airmail orders where postage is payable or a refund offered
- We aim to issue refunds on the day of receipt of goods.
DELIVERY PRICES:For All Orders within United Kingdom :
* FREE POSTAGE for UK Orders over £75 *
( NEW OPTION - Trial for Limited Time Only - June 2017 )
|Delivery and Returns within the UK|
ORDERS Within UK
1. DELIVERY CHARGES:
- UK Standard Delivery £5.00 (3-5 Working days)
- UK Express Delivery £7.99 (1-2 Working days) MAINLAND UK ONLY
- R.O.Ireland - £12 (5-7 working days)
2. FREE RETURNS (UK)
We include a pre-paid label to allow you to return any unwanted items free of charge at your local Post Office
- (Excludes Underwear / Socks / Sale items/ Items purchased during Promotional offers)
Simply return any item you are not 100% Satisfied with, and request either a refund or Free exchange (UK Only).
Please note for Hygiene reason we are not permitted to accept back Underwear or socks for refund or exchange
Sale items may be returned for any reason for a refund, but regret we do offer Free returns or exchanges on Sale items, or Full price items purchased during any Promotional Sales.
Please allow up to 14 working days for funds to reach your account
Please note we cannot refund the original delivery charge paid at the time of ordering
|Delivery and Returns Ouside the UK|
ORDERS Outside UK
We have been delivering to Customers all around the World for the last 25 years.
Since September 2017 we are proud to have teamed up with DHL - one of the World's leading International Couriers, offering Our International Customers Compete Peace of Mind to shop with Confidence.
Delivery is Swift, Insured and Fully Tracked, and at Very Competitive rates , starting from just £20. Simply Select your Country from the drop down list at the Checkout to Confirm Actual Cost and Anticipated Delivery Times .
Returns accepted for any unwanted items, for a refund.
Please Note we do not refund Delivery Costs, or Return Postage costs.
We are unable to offer Exchanges on International Orders - Please Place a New order through the web site
A Small Selection of the available Options we can offer though DHL:
- CONTINENTAL EUROPE - ZONES 1 & 2
- (includes Belgium / France / Germany / Netherlands) £20 (Anticipated Delivery 5 - 8 days)
- EASTERN EUROPE - ZONES 3 & 5
- (includes Croatia / Italy / Poland) £30 (Anticipated Delivery 7 - 12 days)
- SPAIN AND CANARY ISLANDS £35 (Anticipated Delivery 7 - 12 days)
Any Import Duties and Taxes are charged at the destination country and must be paid by the recipient.
- AUSTRALIA £30 (Anticipated 7 - 15 Days)
We aim to Process and dispatch Orders as quickly as Possible, and always aim for a rapid safe delivery so you can shop with Confidence and leave the rest to us!
Any problems with stock we will contact you by email or phone as soon as possible after placing your order, advising of a delay, and offering the option to cancel and refund if you prefer not to wait.