01244 376984
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Georges The Big Mans Shop Chester 01244 376984
Delivery and Returns

 *FREE RETURNS*
(UK only)
 included in your parcel will be a pre-paid Returns label to allow you to return any unwanted items completely free of charge at your local Post Office (Excludes Underwear / Socks / Sale items/ Items purchased during Promotional offers)


Simply return any item you are not 100% Satisfied with, and request either a refund or exchange.
Please note for Hygiene reason we are not permitted to accept back Underwear or socks for refund or exchange
Sale items may be returned for any reason for a refund, but please note we do NOT offer Free returns or exchanges on Sale items, or Full price items purchased during any Promotional or Special offer periods
We send out exchange items Post Free within the UK
We aim to issue refunds as soon as possible, usually same day of receipt of goods, but please allow up to 14 working days for funds to reach your account
Please note we cannot refund the original delivery charge paid at the time of ordering

DELIVERY PRICES:

For All Orders within United Kingdom :

*  FREE POSTAGE for UK Orders over £75 *

(  NEW OPTION -  Trial for Limited Time Only  - June 2017 )

  •  UK Standard Delivery  £3.99 (3-5 Working days)  - We use Royal Mail and Courier  depending on weight and destination. One rate applies to all Postcodes including Northern Ireland, Scottish Highlands and Offshore islands
  •  UK Express Courier* £7 (1-2 Working days) - Applicable for deliveries within MAINLAND UK ONLY
(*Please note Conditions apply - Orders Placed after 1pm will be processed Next Working Day. No Collections or deliveries Sat/Sun/Bank Holidays)

For all other destinations:
  1. R.O.Ireland  - £12 (5-7 working days)
  2. Europe - £18 (5 - 30  working days)
  3. Rest of World £25 up to 2kg - Heavier parcels will incur supplement to be confirmed before dispatch by email (7 - 14 working days)

 
Are all of your items in stock?

YES.
We aim to to Keep all items in stock for immediate delivery or available within 1-2 days.
Where Seasonal lines have sold out, or Stock items are Temporarily Out of Stock, we aim to update the website daily

 
Can i Return an item i do not like or does not fit?

  • YES!
  • We have just introduced a Simple FREE RETURNS SERVICE
  •  A PRE-PAID RETURNS LABEL  will be included in your parcel to allow you to return any unwanted goods completely Free of Charge at your local Post Office (Excludes Underwear/Socks/Sale Items). We offer Free Fully tracked returns as standard for your peace of mind.
  • Simply return any items* you are not 100% Satisfied with, and request either a refund or exchange.
  • *Please note that Regret for Hygiene reasons we are unable to accept returns of Underwear / Socks
  • All items will  be checked to ensure they are returned unworn, still have all labels intact, and
    free of cigarette smoke / pet hair / stains -  regret we are be unable to refund for any items
    returned that are  not suitable for general  re-sale
  • We send out exchange items Post Free within the UK
  • Sale items may be returned for any reason for a refund, but please note we do NOT offer Free returns or exchanges on Sale items
  • Please allow up to 14 working days for Refunds to reach you account before enquiring thankyou.
  • Please note we cannot refund the original delivery charge paid at the time of ordering




 
Can i Return Sale Items?

YES.
Sale items may be returned for any reason for a full refund
Please note however that we do not offer Free returns or exchanges on Sale items or items bought during any Special offers or promotions.
Return postage must be paid at the time of posting.

 
Can i visit your shop?

  • Yes
  • We have 2500 square foot of retail space
  • Free parking
  • Easy access
  • All on one level and disabled friendly
  • Changing rooms
  • Opening hours 10am - 4pm  MONDAY TUESDAY THURSDAY FRIDAY  09AM - 4pm  SATURDAY (Closed Wednesday) Closed all day Sunday / Closed Bank Holidays)
  • Check Map and Video on our Home page for directions.
Georges Big Mans Shop
Unit 2 BIG YELLOW STORAGE

Sealand Road
CH1 4RN
01244 376984

 
Do you remove VAT for Channel Island customers?

Very Sorry but All Goods are shipped inclusive of UK VAT Currenlty 22%.