| Delivery and Returns Ouside the UK||
ORDERS Outside UK
We have been delivering to Customers all around the World for the last 25 years.
Since September 2017 we are proud to have teamed up with DHL - one of the World's leading International Couriers, offering Our International Customers Compete Peace of Mind to shop with Confidence.
Delivery is Swift, Insured and Fully Tracked, and at Very Competitive rates , starting from just £20. Simply Select your Country from the drop down list at the Checkout to Confirm Actual Cost and Anticipated Delivery Times .
Returns accepted for any unwanted items, for a refund.
Please Note we do not refund Delivery Costs, or Return Postage costs.
We are unable to offer Exchanges on International Orders - Please Place a New order through the web site
A Small Selection of the available Options we can offer though DHL:
- CONTINENTAL EUROPE - ZONES 1 & 2
- (includes Belgium / France / Germany / Netherlands) £20 (Anticipated Delivery 3 - 7 days)
- EASTERN EUROPE - ZONES 3 & 5
- (includes Croatia / Italy / Poland) £30 (Anticipated Delivery 5 - 12 days)
- SPAIN AND CANARY ISLANDS £35 (Anticipated Delivery 5 - 12 days)
Any Import Duties and Taxes are charged at the destination country and must be paid by the recipient.
- AUSTRALIA £35 (Anticipated 7 - 10 Days)
We aim to Process and dispatch Orders as quickly as Possible, and always aim for a rapid safe delivery so you can shop with Confidence and leave the rest to us!
Any problems with stock we will contact you by email or phone as soon as possible after placing your order, advising of a delay, and offering the option to cancel and refund if you prefer not to wait.
|Are all of your items in stock?||
We aim to to Keep all items in stock for immediate delivery or available within 1-2 days.
Where Seasonal lines have sold out, or Stock items are Temporarily Out of Stock, we aim to update the website daily
|BANK HOLIDAY Opening Times AUGUST 2019||
* PLEASE NOTE - Our opening Hours for the August Bank Holidays 2019*
SATURDAY 24TH - 9 - 4 OPEN NORMAL HOURS
SUNDAY 25TH - CLOSED
BANK HOLIDAY - MONDAY 26TH - CLOSED
TUESDAY 27TH - 10 - 4 OPEN NORMAL HOURS
Please allow for a slight delay in deliveries for web orders - Sorry for any inconvenience
|Can i Return an item i do not like or does not fit?||
- Within the UK we have a Simple FREE RETURNS SERVICE (Conditions apply - excludes sale items)
- A PRE-PAID RETURNS LABEL (UK ONLY) will be included in your parcel to allow you to return any unwanted Ful priced goods completely Free of Charge at your local Post Office (Excludes Underwear/Socks/Sale Items). We offer Free Fully tracked returns as standard for your peace of mind.
- Orders sent outside the UK may be returned for a refund at Customers own cost . Please note we do not refund any shipping costs
- Simply return any items* you are not 100% Satisfied with, and request either a refund or exchange.
- *Please note that Regret for Hygiene reasons we are unable to accept returns of Underwear / Socks
- All items will be checked to ensure they are returned unworn, still have all labels intact, and
free of cigarette smoke / pet hair / stains - regret we are be unable to refund for any items
returned that are not suitable for general re-sale
- We send out exchange items Post Free within the UK
- Sale items may be returned for any reason for a refund, but please note we do NOT offer Free returns or exchanges on Sale items
- Please allow up to 14 working days for Refunds to reach you account before enquiring thankyou.
- Please note we cannot refund the original delivery charge paid at the time of ordering.
- Orders over £75 Qualify for Free Delivery - however if you return goods that bring the total order below the £75 threshold, £5 standard postage will be applied to your order and this will be deducted from your refund total
|Can i Return Sale Items?||
Sale items may be returned for any reason for a full refund
Please note however that we do not offer Free returns or exchanges on Sale items or items bought during any Special offers or promotions.
Return postage must be paid at the time of posting.
Orders over £75 Qualify for Free Delivery - however if you return goods that bring the total order below the £75 threshold, £5 standard postage will be applied to your order and this will be deducted from your refund total