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FREE DELIVERY over 75.00 FREE RETURNS from UK destinations
01244 376984 Mon - Tue - Thu - Fri > 10am to 4pm. Sat > 9am to 4pm
Can i Return an item i do not like or does not fit?
   
  • YES
  • Within the UK we have a Simple FREE RETURNS SERVICE  (Conditions apply - excludes sale items)

  • A PRE-PAID RETURNS LABEL  (UK ONLY) will be included in your parcel to allow you to return any unwanted Ful priced goods completely Free of Charge at your local Post Office (Excludes Underwear/Socks/Sale Items). We offer Free Fully tracked returns as standard for your peace of mind.
  • Orders sent outside the UK may be returned for a refund at Customers own cost . Please note we do not refund any shipping costs
  • Simply return any items* you are not 100% Satisfied with, and request either a refund or exchange.
  • *Please note that Regret for Hygiene reasons we are unable to accept returns of Underwear / Socks
  • All items will  be checked to ensure they are returned unworn, still have all labels intact, and
    free of cigarette smoke / pet hair / stains -  regret we are be unable to refund for any items
    returned that are  not suitable for general  re-sale
  • We send out exchange items Post Free within the UK
  • Sale items may be returned for any reason for a refund, but please note we do NOT offer Free returns or exchanges on Sale items
  • Please allow up to 14 working days for Refunds to reach you account before enquiring thankyou.
  • Please note we cannot refund the original delivery charge paid at the time of ordering.
  • Orders over £75 Qualify for Free Delivery - however if you return goods that bring the total order below the £75 threshold, £5 standard postage will be applied to your order and this will be deducted from your refund total




 

CONTACTS

Got questions? Contact us

01244 376984 / mike@bigmen.co.uk

Address

Unit 2, Big Yellow Storage, Sealand Rd, Chester CH1 4RN, UK

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